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Frequently
Asked Questions

Frequently
Asked
Questions

Please see our FAQs below for any questions you may have.

Please see our FAQs below for any questions you may have.

When you send money internationally with us then we will provide you with an unrivalled level of support and insight. In addition, we offer excellent exchange rates that are much cheaper than you standard bank.

Creating an account with us is free and we will always ensure to help you secure the best exchange rate possible. Transfer rates will vary depending on the amount of money you intend to send, but this is usually 5% of the amount to be sent.

Sending money with us is easy – simple create an account with us and tell us how much money you want to transfer. As soon as you have agreed the exchange rate then send us the funds to transfer and we will do the rest for you.

We will always keep you up to date with the progress of your transfer and will update you via email with any important information.

Keeping your money safe is our top priority. We have a dedicated and thorough compliance and fraud prevention team to ensure your money is as safe as possible when you use our platform.

Our platform has been designed for the sole purpose of sending money abroad.

As a financially regulated company we are required by law to verify the identity of all users that intend to use our platform. This is for your protection and it also helps us to keep our platform safe from fraud.